Effective Date: 31 July 2026
LeeNoir (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through leenoir.com, how we use and share it, and the choices available to you.
1. Information We Collect
We may collect the following information when you place an order, create an account, contact us, or interact with our website:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Order details and purchase history
- Account and login-related information
- Messages, enquiries, reviews, and comments you submit
- Technical information such as IP address, browser type, device information, and essential cookie data
2. How We Use Your Information
We may use your information to:
- Process, confirm, and deliver your orders
- Communicate with you about an order or delivery
- Create and manage your LeeNoir account
- Respond to customer enquiries and provide support
- Manage product reviews and prevent spam or fraudulent activity
- Improve the security, functionality, and customer experience of our website
- Maintain business, order, and customer-service records
- Send marketing communications where you have provided separate consent
3. Orders and Cash on Delivery
LeeNoir currently accepts payment through Cash on Delivery only. We do not collect credit card, debit card, mobile banking, or online banking details through the website.
We collect the information required to confirm your order and arrange delivery, including your name, phone number, email address, delivery address, and order details.
4. Customer Accounts
You may create an account on our website. Account information may include your name, email address, phone number, saved addresses, order history, and login-related information.
You are responsible for keeping your account login details confidential and for notifying us if you believe your account has been used without permission.
5. Contact Form
When you use our contact form, we collect your name and email address so that we can review and respond to your enquiry.
6. Product Reviews and Comments
When you submit a product review or comment, we may collect the information entered in the form, together with technical information such as your IP address and browser details, for moderation, security, and spam prevention.
Information included in an approved public review, such as your displayed name and review content, may be visible to other website visitors. Please do not include sensitive personal information in a public review.
7. Cookies
Our website may use essential cookies that are necessary for features such as the shopping cart, checkout, customer login, account management, website security, and remembering your preferences.
We do not currently use Google Analytics, Meta Pixel, or other advertising and visitor-tracking tools. If such tools are introduced, this Privacy Policy and the website’s cookie choices will be updated as appropriate.
8. Marketing Communications
We may send promotional messages by email, SMS, or WhatsApp only where you have provided separate consent. Marketing consent is optional and is not required to place an order.
You may withdraw your consent at any time by using an available unsubscribe option or by contacting us. Withdrawing marketing consent will not stop necessary communications relating to an existing order, delivery, account, or customer-service request.
9. How We Share Your Information
We do not sell your personal information.
We may share limited information with:
- Courier and delivery partners: Your name, phone number, delivery address, order details, and other information required to deliver your order.
- Website and service providers: Providers that support website hosting, email, security, technical maintenance, spam prevention, and store operations.
- Government or legal authorities: Where disclosure is reasonably necessary to comply with a legal obligation, lawful request, prevent fraud, protect rights, or maintain security.
Service providers should receive only the information reasonably required to perform their assigned services.
10. Data Retention
We retain personal information for as long as reasonably necessary to process orders, maintain customer accounts, provide support, prevent fraud, resolve disputes, and meet applicable administrative, accounting, security, or legal requirements.
If you request deletion of your account or personal information, we will review the request and remove or anonymize eligible information. Certain records may need to be retained where reasonably required for order records, fraud prevention, dispute resolution, or legal obligations.
11. Data Security
We use reasonable administrative and technical measures to protect personal information from unauthorized access, alteration, disclosure, misuse, or loss. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.
12. Your Choices and Requests
You may contact us to request:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of eligible personal information or your account
- Withdrawal of marketing consent
- Information about how your data has been used
We may ask for reasonable information to verify your identity before processing a privacy-related request.
13. Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are controlled by their own policies, and LeeNoir is not responsible for the content or privacy practices of third-party websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website features, tracking tools, payment options, business practices, or applicable requirements change. The revised version will be posted on this page with an updated effective date.
15. Contact Us
For questions, corrections, account deletion, marketing opt-out, or other privacy-related requests, contact:
LeeNoir
Email: info@leenoir.com
Phone: +8801516096547
